Safe use
- Never share your password, verification code or recovery code.
- Check the identity of the employee and end the session if you have doubts.
- Close confidential documents that are not needed for support.
- You can end the session at any time.
Support software
Choose the appropriate remote support option
Recommended for Windows
Quick Assist
Use Microsoft Quick Assist for a Windows support session when instructed by suXus.
Open Quick Assist in Microsoft StoreWindows alternative
suXus Remote Support for Windows
Use this alternative only when suXus specifically asks you to do so.
Download for WindowsmacOS
suXus Remote Support for Mac
Use this support module for a Mac and follow the instructions provided by suXus.
Download for Mac